TERMS AND CONDITIONS

1. GENERAL INFORMATION

Service Provider

Marcin Szamatowicz
Kamionkowska 9 lok. 117
03-805 Warsaw, Poland
Tax ID (NIP): 1133126261
Business Registry (REGON): 527928004
Email: support@couplequestionsgame.com

Web Application

These Terms and Conditions ("Terms") govern your use of our web application "The Couple Questions" ("App" or "Service") accessible at https://couplequestionsgame.com/.

2. ACCEPTANCE OF TERMS

By accessing, browsing, or using our web App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

3. DESCRIPTION OF SERVICE

Our web App "The Couple Questions" provides relationship communication tools and conversation prompts designed to help couples and partners strengthen their connections through meaningful discussions. We are not a counseling service, therapy provider, or professional relationship advice company.The App provides conversation tools only.

4. USER ACCOUNTS

Registration

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 16 years old to use this App

Account Responsibility

• You are solely responsible for all activities under your account
• Notify us immediately of any unauthorized use of your account
• We are not liable for losses resulting from unauthorized account use

5. ACCEPTABLE USE

You May:

• Use the App for its intended purpose of improving communication
• Access the App through standard web browsers
• Share content generated through the App with your consent
• Provide feedback and suggestions for improvement

You May NOT:

• Use the App for illegal or harmful activities
• Attempt to reverse engineer, hack, or compromise the App
• Share inappropriate, offensive, or harmful content
• Impersonate others or provide false information
• Interfere with other users' experience or App functionality
• Use automated tools to access the App without permission
• Use the App for commercial purposes without permission

6. INTELLECTUAL PROPERTY

Our Rights

• All App content, features, and functionality are owned by Marcin Szamatowicz
• The App is protected by copyright, trademark, and other intellectual property laws
• Our trademarks and logos may not be used without written permission

Your Rights

• You retain ownership of any personal content you create using the App
• You grant us a limited license to use your feedback for App improvement

7. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the App, you consent to our data practices as described in the Privacy Policy.

8. PAID FEATURES AND PAYMENTS

Premium Features

• Some functionalities within the App require payment ("Premium Features")
• Payments are one-time purchases unless otherwise specified
• Premium Features are activated immediately upon successful payment

Payment Processing

• Payments are processed through secure third-party payment processors
• We do not store or process payment card information directly
• All payment transactions are encrypted and secure

Refunds

• Refund requests will be evaluated on a case-by-case basis
• Refunds may be provided within 14 days of purchase for valid reasons
• Contact us at support@couplequestionsgame.com for refund requests

Price Changes

• We reserve the right to modify prices for Premium Features with reasonable notice
• Price changes will not affect purchases already completed

9. NOT A COUNSELING SERVICE

Important Disclaimer

• We are NOT licensed therapists, counselors, or relationship professionals
• The App provides conversation tools and prompts only
• Our content is for informational and communication purposes only
• We do not provide professional relationship, mental health, or therapeutic advice

Professional Help

• If you are experiencing serious relationship problems, mental health issues, or crisis situations, please seek help from qualified professionals
• In case of emergency, contact local emergency services
• We encourage consulting licensed therapists or counselors for professional guidance

10. TERMINATION

By You

• You may terminate your account at any time through the App settings or by contacting us
• Termination does not entitle you to a refund of paid features

By Us

We may terminate or suspend your account if you:

• Violate these Terms
• Engage in harmful or illegal activities
• Upon reasonable notice for operational reasons

11. SERVICE DISCONTINUATION

Right to Discontinue

• We reserve the right to discontinue the App or any of its features at any time
• We will provide reasonable notice (minimum 30 days) before permanent service discontinuation
• Upon discontinuation, you may lose access to Premium Features without refund

Data Export

• Before service discontinuation, we will provide reasonable opportunity to export your data
• Data export availability is subject to technical limitations

No Obligation to Continue

• We have no obligation to maintain the App indefinitely
• Business closure, technical issues, or other circumstances may require service termination

12. DISCLAIMERS

Service Availability

• The App is provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• Web browser compatibility may vary; we support modern browsers only
• We may perform maintenance that temporarily affects availability

Relationship Outcomes

• We make no guarantees about relationship outcomes or improvements
• Individual results may vary significantly
• The App is a tool only; success depends on user effort and circumstances

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• Our total liability is limited to the amount you paid for Premium Features in the past 12 months
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for relationship problems, breakups, or personal disputes
• We are not liable for any damages arising from service discontinuation
• We are not liable for technical issues beyond our reasonable control
• Some jurisdictions do not allow these limitations, so they may not apply to you

14. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Any relationship issues or disputes

15. GOVERNING LAW

These Terms are governed by the laws of Poland. Any disputes will be resolved in the courts of Warsaw, Poland.

16. CHANGES TO TERMS

We may update these Terms from time to time. We will notify you of material changes through:

• Website notifications
• Email notifications
• Updates posted on the App

Continued use of the App after changes constitutes acceptance of the new Terms.

17. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.

19. CONTACT US

For questions about these Terms and Conditions:

Email: support@couplequestionsgame.com
Address: Kamionkowska 9 lok. 117, 03-805 Warsaw, Poland

Related Links